I bought a used car three days ago. It now has grinding brakes. Should the dealer fix it?
Our reader bought a 2019 Mercedes-Benz A-Class that had done 23,000 miles from a dealer. When he test drove the car, it felt fine. But a couple of days after…
Category: Buying + selling
All you need to know about buying and selling a car. This includes cleaning your old one up for sale to haggling over the price and financing a replacement
Is it worth using car takeback services to get rid of my car?
If you want to sell a car, one of the options these days is a car takeback service. They’re designed to make life easy so surely there must be some…
In just over a month my used car has had to have its clutch and sound system replaced. What are my consumer rights?
Our reader doesn’t say whether the garage they bought the car from has done the work on the new clutch and sound system for free but we presume it has.…
My lease car goes back in June and the new car shortage means I can’t find a replacement until October. Will dealers release new car stock in March?
The difficulty in sourcing new cars has been well documented. The semiconductor shortage following the pandemic has hit the car industry hard. It’s not unusual for lead times for new…
If Ford stops selling it, would I still be able to get Mondeo parts for a nearly new model?
This is a valid question and not just relevant to buyers of Ford Mondeos but pretty much any car. Here we look at why our reader shouldn’t expect any problems…
I’m buying a new car but worried: how long will garages keep selling petrol and diesel after 2030?
That garages might stop selling petrol and diesel is a legitimate concern and one we’ve heard from several of our readers. The government is banning the sale of new petrol…
I complained about a clutch bite point which became clutch failure. Should the dealer pay for repairs?
Our reader mentioned the high clutch bite point to the dealer shortly after buying the car. The dealer said it was standard. After finding the car difficult to drive, the…
I want to sell my car. What’s the best way to show someone round a used car?
There’s a lot written about how to look round a car you’re thinking about buying. There’s not so much on how to show someone round a used car if you’re…
The dealer I bought my 2016 Jaguar from suggested it would reimburse me for another garage doing a repair. Now it won’t pay.
Our reader had his used Jaguar for nine days before it developed a fault. As he wasn’t near to the dealer, it suggested he take it to another mechanic and…
When will used car prices start to fall? I need a new car but don’t want to buy at the top of the market
Used car prices seem to be only going in one direction: up. It’s a frustrating situation for used car buyers because the price of second-hand cars, particularly nearly new ones,…